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Tag: Service Delivery

Using PDIA approach for sustainable and integrated health system strengthening in Nigeria

Guest blog by Aisha Allamin Daggash My expectations for the IPP Online Program when I signed up was to gain insight into strategies and frameworks that will support my work in getting government to be more effective and efficient in implementing innovative, integrated and sustainable solutions for health systems strengthening in Nigeria. However, this course has…Continue Reading Using PDIA approach for sustainable and integrated health system strengthening in Nigeria

Embracing discomfort and finding a path forward

Guest blog by Diana C. Tello Medina I must confess that I knew a little bit about what to expect when I joined the IPP course. I had the opportunity to take another Harvard course, co-chaired by Matt, and he teased me. The more I learned about this new methodology, the more I wanted to know…Continue Reading Embracing discomfort and finding a path forward

A Journey of Inward Looking and Quick Wins in South Africa

Guest blog by Busikazi Futshane My expectations of IPP I enrolled in Implementing Public Policy programme because I since learned that I am dealing with a complex policy challenge. My interest was to understand how to deal with uncertainty and unknown factors in policy implementation. I wanted new insights, tools to ease bottle necks, and ways…Continue Reading A Journey of Inward Looking and Quick Wins in South Africa

Police reform in Bridgeport through PDIA: A radical approach to an old problem

Guest blog by Maria Viggiano As America faces a national reckoning over racial injustice and the over-policing of communities of color, the concept of “defunding the police” has become a hot topic in various cities including my hometown of Bridgeport, Connecticut. As Connecticut’s largest city, Bridgeport is home to over 145,000 people, the majority of…Continue Reading Police reform in Bridgeport through PDIA: A radical approach to an old problem

Working with local governments to improve service delivery in Indonesia

Indonesian team working together

Guest blog written by Karrie McLaughlin When Indonesia decentralized just over 20 years ago, it did so partly on the promise that bringing services closer to citizens would help to improve them. However, at the same moment that responsibility for the provision of basic public services was shifting to local governments, the nature of those…Continue Reading Working with local governments to improve service delivery in Indonesia

Reform and Rebuild Nigeria

Group photo of Nigeria team

Guest blog written by Adepeju Francis-Abu, Beatrice Izeagbe Okpara, Kennamdi Charles Onwuliri, Lami Wendy Adams, Pemwa Danbaba. This is a team from Nigeria working for the Federal Ministry of Justice, Government Agencies and the private sector. They successfully completed the 15-week Practice of PDIA online course that ended in December 2018. This is their story. Our…Continue Reading Reform and Rebuild Nigeria

Best Practice is a Pipe Dream: The AK47 vs M16 debate and development practice

written by Lant Pritchett At a recent holiday party I was discussing organizations and innovations with a friend of mine who teaches at the Harvard Business School about organizations and is a professor and student about technology and history.  I told him I was thinking about the lessons for the development “best practice” mantra from…Continue Reading Best Practice is a Pipe Dream: The AK47 vs M16 debate and development practice

Finding the Fringes of Formality: Organizational Capability in Street-Level Bureaucracies in Brazil

Guest blog written by Susana Cordeiro Guerra Why is it that, despite the abundant resources invested and the largely favorable macroeconomic conditions that have prevailed until recently, middle-income countries have been unable to systematically deliver quality basic services, such as education and safety, to their citizens? Despite a wide variety of attempts to improve these crucial…Continue Reading Finding the Fringes of Formality: Organizational Capability in Street-Level Bureaucracies in Brazil

A new era for development – the future or already reality?

Guest blog by Arnaldo Pellini Michael Woolcock, the Lead Social Development Specialist at the World Bank, gave the keynote speech at the International Conference on Best Development Practices and Policies organized by the State Ministry of National Development Planning (BAPPENAS) on August, 19-20 in Jakarta. He is one of the leading voices in the debate around…Continue Reading A new era for development – the future or already reality?

If you want to Do Development Differently but it sounds too hard…

written by Matt Andrews Arnaldo Pellini recently wrote an interesting personal blog post about the Doing Development Differently workshop and manifesto. He concludes with, “I agree with these ideas and  I can share and discuss these ideas with the team with whom I work  but what difference can it make if the systems around us due…Continue Reading If you want to Do Development Differently but it sounds too hard…