Building State Capability

We Resolve Public Problems with Purpose

B-roll of exterior of HKS building, Salimah Samji teaching in front of an Executive Education class, Matt Andrews teaching in Sri Lanka, a group of Sri Lanka participants huddled in a circle working as a team, a woman pointing to a white board with the PDIA process, children in school smiling, children in Africa visiting the doctor, flags from all over the world blowing in the wind

Our Work

Building State Capability (BSC) at the Center for Public Leadership empowers people to find context appropriate solutions to their problems, thus improving the implementation of their policies and programs. We build organizational capability by delivering results.

Where We Work

We have trained and engaged with over 4,000 practitioners in 150 countries.

Click/tap on the countries below to see related content (opens a new page).

Our Projects

We convene implementation teams who work iteratively and autonomously to solve their own nominated problems. The teams learn new problem solving tools and achieve results as well as tangible capacity gains.

Helsinki group holding certificates

march – june 2024

PDIA for Child and Youth Safety in Helsinki

BSC has developed a custom online action-learning program for the city of Helsinki. The goal of the program is to build the capability of the city to address and solve problems, in teams, through action-oriented work.

Papua New Guinea participants working together and pointing at a white board

SEPTEMBER 2022 – PRESENT

Building Local Leadership and Collective Action in Papua New Guinea

BSC led a virtual PDIA action learning program for The Voice Inc, a Department of Foreign Affairs and Trade (DFAT) funded program, to build the capability of local leaders to create broad coalitions for change. 

Our Tools

We have a wide variety of tools and resources available to learn about the Problem Driven Iterative Adaptation (PDIA) approach and our work.

PDIA Toolkit

PDIA Toolkit

A DIY toolkit of the PDIA approach, designed to guide you through the process of solving complex problems which requires working in teams.

Laptop with phone and headphones

Audio & Video Guides

These self-paced guides link to blogs and podcasts where you can learn about the PDIA process, the 4P model for strategic leadership, leadership in crisis, and more.

Person pointing on a map

Case Studies

Our teaching cases allow you to learn about how PDIA works in practice.

Books on a shelf

Publications

We regularly publish research in a wide range of academic and policy venues, include working papers, books, book chapters, articles, blogs, and reports.

From Our Blog

We have over 750 blog posts written by practitioners and policymakers on their experience using PDIA.

Engage with Us

We offer training programs and host events featuring researchers, practitioners, policymakers, and academics who are working to solve complex problems. 

People in classroom

Training Programs

Based at Harvard Kennedy School, BSC trains and equips practitioners and policymakers around the world with the tools and resources to solve public problems. Learn more about our Executive Education programs, Degree programs, and Online Programs.

Salimah Samji presenting

Event Highlight

Reflecting on a Decade of Building State Capability around the World

October 19, 2023 | Harvard Kennedy School

Over the past decade, Building State Capability (BSC) has engaged with over 3,500 practitioners in 148 countries. In this session, the BSC team discusses the evolution of PDIA and its pedagogical methods, as well as shares reflections on their journey of building capability and igniting change. It also features voices of global practitioners who have used BSC’s tools and approaches.

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Urkhan Seyidov headshot standing in front of a bookshelf

“Every country has its own red tape and hoops. It may take you years to change a tiny thing, increase efficiency, to implement innovation. But if you believe in your purpose and in what you’re doing, you have to be patient…learn PDIA because it will serve you as a North Star.”

Urkhan Seyidov

Implementing Public Policy 2019