Guest blog by Cintia Smith, IPP ’23 I started the IPP program a year after beginning the analysis of the public issue we were addressing, which, in our case, was “the malfunctioning of municipal service to deliver procedures due to bureaucratic burdens.” Just when we were about to start implementing the governmental digital services and…Continue Reading Regulatory improvement and digitization of the government procedure service in Monterrey City
Regulatory improvement and digitization of the government procedure service in Monterrey City
![Monterrey City government building](https://bsc.hks.harvard.edu/files/2024/02/IPP-Blog-Photo_3-2024-02-13T120941.487-a0e0fa47f548625c-1024x576.jpg)