Month: October 2016

Finding the Fringes of Formality: Organizational Capability in Street-Level Bureaucracies in Brazil

Guest blog written by Susana Cordeiro Guerra Why is it that, despite the abundant resources invested and the largely favorable macroeconomic conditions that have prevailed until recently, middle-income countries have been unable to systematically deliver quality basic services, such as education and safety, to their citizens? Despite a wide variety of attempts to improve these crucial…Continue Reading Finding the Fringes of Formality: Organizational Capability in Street-Level Bureaucracies in Brazil

PDIA: It doesn’t matter what you call it, it matters that you do it

written by Matt Andrews It is nearly two years since we at the Building State Capability (BSC) program combined with various other groups across the developing world to create an umbrella movement called Doing Development Differently (DDD). The new acronym was meant to provide a convening body for all those entities and people trying to…Continue Reading PDIA: It doesn’t matter what you call it, it matters that you do it